Security Officers - Protecting the Assets

Published on 24 April 2023 at 14:54

Is it worth spending money on security training? Is it true, that you get what you pay for? In both these cases the answer is "Yes".

Casino security officers play a vital role in ensuring the safety and security of guests and employees in the casino environment. Along with the normal duties of Pit Fills, Standbys and Escorts, Officers are responsible for deterring criminal activity, responding to emergencies, and enforcing casino regulations. In this post, we will discuss the important role of security officers in the casino industry, the hiring and training processes involved, the deterrence methods used, the use of armed security, and the resources available to those in the industry.

The safety and security of guests and employees are top priorities for casino operators. Security officers play an important role in maintaining a safe and secure environment. They are responsible for patrolling the casino floor and other areas of the property, monitoring the guest activities, and responding to emergencies. In addition, they are responsible for enforcing casino regulations, such as ensuring that minors are not gambling and that guests are not being preyed upon.

Hiring and training of security officers are critical to the success of a casino's security program. Most casinos require their security officers to have a high school diploma or equivalent, pass a background check along with a drug test and then be able to get licensed/registration with the state Gaming Control Board. Tribal casinos will require licensing through their Gaming Commision. Having prior law enforcement or military experience is a plus but not always necessary in most cases.  

Training for security officers can vary in the casino industry but typically includes classroom instruction on casino regulations, emergency response procedures, state and 10 codes for proper radio use and other relevant topics. In addition, security officers receive on-the-job training, which includes shadowing experienced officers known as Field Training Officers (FTO'S) who teach and evaluate the officers during the probationary period. It is at this time that we make sure we are a perfect fit for each other as well.  

Doing our job and staying vigilant, the presence of security officers is often enough to deter criminal activity in a casino. Although we will never know, but an officer near the cage could have stopped a would be robber from doing just that, robbing the cage.  In addition, security officers use a variety of other deterrence methods, such as body cameras, metal detectors in concert venues, and bag checks. These methods help to prevent weapons and other contraband from entering controlled areas and help to deter criminal activity.

Do firearms deter crimes from happening? As we stated above, how many times did a bad guy enter into the casino doors and see an armed officer and decide that this was not the place to do their bad actions. I would like to believe that this has happened many times.  With that, some casinos use armed security officers to enhance their security program and to deter. Armed security officers receive additional training in the use of firearms. Officers are required in most cases to go through classroom training, qualifications at the gun range, stricter background checks and possible psyche evaluations. 

Security officers play an important role in maintaining a safe and secure environment in the casino industry. The hiring and training of security officers are critical to the success of a casino's security program. Deterrence methods, such as surveillance cameras aid and help to prevent criminal activity, while security officers provide an additional layer of protection. We cant be everywhere at every time when bad things happen, but we make every effort for the guest to feel safe and relaxed while they enjoy themselves. 

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